Feel free to ask back any questions and let us know how it goes. It up to the latest version 1903 which you need anyway and by the most stable method. This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing If nothing else helps you can run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. Updating drivers from the Device Manager or Windows Update is rarely enough. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

Reached by right clicking the Start Menu. Compare the latest drivers available for download with the ones presently installed in Device Manager Update your drivers from the PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. With the other steps to go over your install most thoroughly. Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account.

Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: If not then there may be problems with your WIndows install. Next make sure Cortana is set up correctly as shown here for the latest May 2019 version: I'm Greg, an installation specialist and 10 year Windows MVP here to help you.įirst be aware of big changes being made recently in Cortana:

Cortana not working in windows 10